Community Guidelines

Last updated: June 12, 2026

MaranBox exists so Christian makers and the people who love their work can buy and sell in a marketplace marked by honesty, kindness, and excellence. These guidelines describe the community we are building together. They supplement — and do not replace — the Terms of Service and Acceptable Use Policy.

1. Respectful conduct

Speak to one another the way you would in your own church lobby. Harassment, hate speech, personal attacks, mockery of anyone's faith or background, and threats of any kind have no place here — in listings, reviews, messages, or shop pages. Disagreement is fine; contempt is not. "Let your speech always be gracious" (Col. 4:6).

2. Listing standards

List only what you truly make or have the right to sell, describe it accurately, and use your own photos. Listings must fit a Christian marketplace. Prohibited categories include (see the Acceptable Use Policy for the full list):

• Occult, new-age, or divination items (tarot, astrology, witchcraft supplies)
• Counterfeit or unauthorized goods and bootleg media
• Mislabeled faith merchandise — false "blessed", relic, or origin claims
• Weapons, explosives, and hazardous materials
• Adult or sexually explicit content
• Items that mock or demean any person or that glorify violence or intolerance

3. Review integrity

Reviews are for real buyers describing real experiences. Do not review your own products, trade reviews, offer incentives for positive reviews, or retaliate against honest negative ones. Sellers may respond to feedback with grace — never with pressure to remove it.

4. Messaging conduct

Use messages to answer questions, arrange custom work, and resolve problems. Do not spam, solicit off-platform payment (it removes every protection buyers have), advertise unrelated ventures, or request personal or financial information. Be patient: most sellers are small, independent makers.

5. Enforcement

We apply a graduated ladder, reserving the right to skip steps for severe or illegal conduct:

• Notice — we contact you, explain the issue, and ask for a fix
• Unpublish — the violating listing, review, or content is removed from the marketplace
• Suspension — repeated or serious violations suspend the shop or account

Anything illegal, dangerous, or fraudulent is removed immediately and may be reported to authorities.

6. Appeals

If you believe we got it wrong, email support@maranbox.com within 30 days with the details — a real person reviews every appeal, and decisions are explained. Report anything that violates these guidelines with the "Report" button on listings and shops.